Easy transition to sustainable energi
Change your electricity contract easily with Eljoi! We take care of the process for you and offer renewable energy at competitive prices. English-speaking customer support for your convenience. Get your invoices by email and make a greener choice today! Contact us for a smooth transition.
Benefits at Eljoi
No commitment: We believe in freedom and flexibility. With us, there is no commitment or cancellation period, you have full control over your energy use and can adapt it to your needs.
Invoices by email: We want to make life easier for you. That's why we send your invoices directly to your email address, so you always have full control over your costs and payments.
Access to "My Pages": Our user-friendly "My Pages" gives you easy and clear access to your account. Here you can manage your settings, monitor your energy consumption, and get all the information you need, when you need it.
Visiting office in La Zenia: Our presence extends from digital meetings to personalised service. Our visiting office in La Zenia is at your disposal to answer questions and provide you with the support you need.
Part of Nexus Energia: We are proud to be part of Nexus Energia, one of Spain's largest renewable energy companies. This means you get access to reliable and sustainable energy from a powerful and experienced supplier.
Want to know more? Contact us!
Address
C/ ALHAMBRA, 5 Bajo LC8 CENTRO COMERCIAL-LA ZENIA, 03186 Orihuela
Switching your electricity contract to Eljoi is easy. We handle the entire change completely digitally, which means that you as a customer do not have to be in Spain. You can contact us here on our website or email us at hej@eljoi.com and we will contact you.
Do I have to inform my current electricity company?
No, you don't. We at Eljoi handle the cancellation of your current electricity contract. It is important to ensure that you do not have any contracted services with your current electricity company. These services may in some cases need to be cancelled separately by you as a customer. We at Eljoi are only authorised to terminate your electricity contract.
Will there be a power cut when switching electricity suppliers?
No, it is guaranteed by law.
How many days does a switch to Eljoi take?
From signing the contract, the switch takes between 2-14 days. An email will be sent to you when you are an active customer of Eljoi.
Can I sign an electricity contract with Eljoi throughout Spain? Yes, it's easy. You can do it by contacting us by email or phone.
Is there any cost for switching electricity suppliers? No, switching to Eljoi is free of charge.
Does Eljoi have a commitment period? No, we at Eljoi work completely without a commitment period so that you as a customer can feel safe.
After the switch, will I receive a separate invoice from the network owner and an invoice from Eljoi? No, the electricity network fee is charged on your combined invoice from Eljoi. You will therefore only receive one invoice from Eljoi. How much would I save by switching to Eljoi? How big your savings would be depending entirely on the type of contract you have today. Contact us for more information on what your savings would look like.
Many of us don't speak Spanish even though we live in Spain, and this makes it difficult for us to make ourselves understood by traditional electricity companies. Get customer support in your language to make it easier to resolve any questions or concerns.
